![]() By prioritizing health equity, health plans are striving to eliminate disparities in healthcare access and improve the quality of care and clinical outcomes for their entire member population, especially those in hard-to-reach areas. Health equity is the state in which everyone has a fair and just opportunity to attain their highest level of health 1- and health equity is a big initiative for health plans this year. We'll continue to look towards new ways to use this technology to scale access to care, while safely navigating the challenges that come along with the adoption of new technologies for us and our healthcare partners. ![]() I’m personally excited that AI is finally being debated and accepted more broadly in healthcare. ![]() Lark has been at the forefront of conversational AI for the past decade and over 2.5 million members have accessed our AI health coaches. It’s fair to say we’re a bit biased when it comes to this trend. The industry is navigating best practices and responsible ways to implement AI technologies, while early adopters are looking for solutions and partners to help mitigate the safety, privacy and accuracy risks the technology is prone to producing. However, we are seeing that health plans are curious and open to the opportunities AI can provide. All the horror stories that came out as ChatGPT emerged doesn’t help the perception of AI either. AI is new, powerful and relatively unknown in regards to how the technology works. Of all the 2023 trends, AI technology is the one that the healthcare industry is most cautious about. While it’s always tricky to figure out which trends are sustainable and which ones will fade, here are a few we think are going to stick around for the long run. The Lark team took a minute to reflect on our first half of the year and share some insights we’ve been observing at events or webinars we attended, in industry publications, or simply, conversations we’re having with our peers. Between the emergence of generative AI and GLP-1 medications, these two disrupters are challenging the industry’s perceptions on risks, opportunities, costs and responsibility. 2023 is the most disruptive year healthcare has experienced in quite a while.
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